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Instructions about Consumers’ right of refusal to deliver digital content, which is not delivered on a physical medium (e.g. e-book, software download)
The Right of withdrawal
A consumer is any person who enters into a legal transaction for purposes which are primarily not commercial or their independent professional activity.
The Right of withdrawal
You have the right to terminate this contract within 14 days without giving any reason.
The cancellation period is 14 days from the time, when you or a third party designated by you, other than the carrier, began to own the item. To exercise your right to opt out, you must inform us (please, include: name / company, address, telephone number, email address and, if possible, fax number) by means of a statement (e.g. letter sent by mail, fax or e-mail) about your decision to withdraw from this contract. For this purpose, you can use the attached standard revocation form, which is optional. To meet the cancellation deadline, you just need to send a notice that you are exercising your right to cancel before the cancellation deadline expires.
The Consequences of withdrawal
If you opt out of this Contract, we will forwart to you all payments, we have received from you, including shipping costs (excluding additional costs that arise from choosing a different type of delivery than the cheapest standard shipping offered by us). It must be refunded immediately and no later than within 14 days of the day we receive notification of your termination of this Contract. For compensation, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; under no circumstances from you will be charged a commission for this payment.
The sample of withdrawal form
(If you would like to terminate the contract, please fill out this form and send it back).
– Provide [name / company, rejection recipient address, email address and, if available, fax number]:
– I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods (*) / for the provision of the following services (*);
– Ordered (*) / received (*);
– Name of the consumer (s);
– Address of the consumer (s);
– Signature of the consumer (s) (only if indicated on paper);
– Date.
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(*) Cross out is inapplicable.
The exclusion or early termination of the right of withdrawal
The right of withdrawal does not apply to Contracts for the supply of digital content that are not pre-fabricated or for the production of which an individual design or sketch of the consumer is used as a main, or that are clearly adapted to the personal needs of the Consumer.
The right to withdraw will expire prematurely if we have only commenced the performance of the contract after you have given your consent and at the same time have confirmed that you know about the losing of your right to withdraw when we begin to fulfill the Contract. We point out that we can make the conclusion of the Contract is depending on the aforementioned consent and confirmation.